Full-service network management, unlimited helpdesk support, and long-term technology planning — right-sized for teams from 3 to 50+ computers, without the cost of a full in-house IT department.
Break-fix support means problems only get attention after they've already cost you time — a frozen workstation, a slow network, an update that breaks a piece of software everyone relies on.
ComputerTeks runs IT proactively: systems are monitored around the clock, patches go out before they become a problem, and our helpdesk is already familiar with your environment when something does come up — no re-explaining your setup every time you call.
Servers, workstations, and network devices watched around the clock, with alerts before small issues become downtime.
No ticket caps and no per-incident billing — call or submit a ticket as often as you need to.
OS and software patches tested and deployed on a schedule, closing security gaps before they're exploited.
We deal directly with your ISP, software, and hardware vendors so you don't have to sit on hold.
Quarterly reviews and a technology roadmap so hardware and software spend is planned, not reactive.
We source and configure new equipment at competitive pricing, pre-set up before it hits a desk.